Position: Call Center Consultant
Location: Head Office, Phnom Penh
- Answer customer’s callings and give a solution for customer’s inquiry about GLF product and service, especially requirement for our service.
- Provide a GL Finance information to customer (new product, promotion, any announcement…etc).
- Collect customer’s data for marketing analysis.
- Make a daily call center report.
- Call to an overdue customer for collection.
- Remind customer of the payment & ask the reason for delay payment, and make a record.
- Ask customer the payment day and explain about installment, penalty & dealer schedule, and request promise letter if needed.
- Hand over the record of the phone collection record to Credit officer.
- Other duties are assigned by Management if it is necessary and urgent.
- Graduated Bachelor Degree of Banking and Finance or Business Administration.
- Able to communicate effectively (both verbally and written in English).
- Good listening skill.
- Willing to work under pressure and work extra hour when required.
- Good at computer skills (Ms. Office, internet/email).
Tel: 087 508 222
Website: www.gl-f.com or www.camhr.com
Address: Building #270-274, Kampuchea Krom Blvd, Sangkat Mittapheap, Khan 7 Makara, Phnom Penh.